Delivery Policy

Pick Up

Online orders can be picked up from Canterbury Timber & Building Supplies, 64-68 COSGROVE RD STRATHFIELD SOUTH 2136

Between trading hours 7am – 5pm Monday – Friday. Weekends 9am – 3pm.
You will be notified when the items have arrived and are ready to be collected.

We have ample parking in our store.

Delivery

Customer satisfaction is our number one priority. Every order no matter what size is important to us and our promise is to provide a fast and efficient delivery service to the Sydney Metro area, the Blue Mountains, Gosford and Wollongong. Our aim is to deliver within 48 hrs for orders (in stock) made during business hours. (Excludes Public Holidays)

If we do not have product in stock our special orders department will source and order it in for you. This will involve a longer lead time (up to 4 days) and delivery/pick up time will be confirmed once our staff have the information at hand. This service applies to products that we are able to source from our current supplier list.

Orders placed before 10.30 am Mon-Friday will be delivered the following business day. If this is not possible a service team member will advise when your order will be completed.

Same day delivery is available for some in-stock items. May be subject to additional delivery charge. Speak to our Trade Desk for confirmation.

Once your order has been picked, packed and despatched you will be notified via email or a member of our service team will call you.

Our Delivery team requires clear access on site. We do not deliver above ground level unless pre-arranged.

We have our own internal fleet of Hiab / Crane trucks to service the Sydney Metro area.
We reserve the right to charge a turnaround fee if one of our drivers is unable to unload for the reasons noted above or if there has been cancelation after we have despatched the goods.

Delivery Charges

  • All Deliveries Local $66
  • All Deliveries $99 Approximately +20km from store Sydney Metro
  • All Deliveries to Blue Mountains range from $99 – $165 depending on suburb
  • All Deliveries to Gosford range from $165 – $220 depending on suburb
  • All Deliveries to Wollongong from $220 depending on suburb.

For Delivery outside of these areas, please Request a Quote: https://canterburytimbers.com.au/get-a-quote/